SIP phone · X Series call centre
X2P SIP desk phone — two lines and a headset focus for call centres
A desk phone shaped around call centre work: 2 SIP lines, a 2.8-inch (320×240) colour screen, an RJ9 and 3.5 mm headset connection, LED keys for mute, hold and auto-answer, and a foot-pedal switch.
- Two SIP lines with a 2.8-inch (320×240) colour screen
- Headset connection on both RJ9 and 3.5 mm jacks
- LED keys for mute, call holding and auto answering
- Off-hook and on-hook by foot-pedal switch
- 10/100 Mbps Ethernet with integrated PoE
- EHS wireless headset support and a 3-way conference
Built for an agent position
Call centre work is headset work, so the X2P puts the headset first: an RJ9 port and a 3.5 mm jack, plus EHS support for a wireless headset.
Mute, call holding and auto answering each have their own key with an LED, so their state is visible at a glance rather than buried in a menu.
- RJ9 and 3.5 mm headset connections
- LED keypad for mute, hold and auto answer
- Foot-pedal switch for off-hook and on-hook, which leaves both hands free
Two lines and a three-way conference
Two SIP lines are the whole line capacity, which matches how agents work: usually one queue call at a time plus a second line for a supervisor or a transfer.
A 3-way conference lets an agent bring a supervisor into the call without moving to another device.
Network and power
The network side is 10/100 Mbps Ethernet with integrated PoE, so a single cable reaches the agent desk.
DSS keys, Wi-Fi, Bluetooth and an operating system are not stated in the source materials for the X2P.
Where it fits on site
Inbound call centre agent
Headsets on RJ9 or 3.5 mm, mute and hold on dedicated LED keys, and a foot pedal for hands-free answering.
Outbound sales position
Auto-answer and a pedal switch keep the agent on the headset between calls.
Helpdesk or service desk
Two lines cover a queue call and a supervisor consultation without extra hardware.
Specifications
Display & calling
| Screen | 2.8-inch (320×240) colour screen |
|---|---|
| SIP lines | 2 |
| Conference | 3-way |
| DSS keys | Not stated in the source materials |
Headset & keys
| Headset ports | RJ9 port and 3.5 mm jack |
|---|---|
| Wireless headset | EHS supported |
| Programmable keys | LED keypads for mute, call holding and auto answering |
| Foot pedal | Off-hook / on-hook by pedal switch |
Network & power
| Ethernet | 10/100 Mbps |
|---|---|
| PoE | Integrated PoE |
| Wi-Fi / Bluetooth | Not stated in the source materials |
| Dimensions, weight, colour, IP rating | Not stated in the source materials |
iSpecifications are taken from the product literature supplied with the range. Variant availability and the final feature set are confirmed on the quotation.
Choosing between options
| Model | Specifications |
|---|---|
| V50G | 2.3-inch mono screen · Backlit display · Dual Gigabit + PoE · Wall-mount only |
| V50P | 2.3-inch mono screen · PoE support · 6-way conference · Wall-mount only |
| V60G | 2.4-inch colour screen · 6 DSS keys · Dual Gigabit + PoE · Wall-mount only |
| V60W | 2.4-inch colour screen · 6 DSS keys · Wi-Fi 6 + BT 5.4 · Wall-mount only |
| V61G | 2.4-inch colour LCD · 4 SIP lines · 12 DSS keys · Dual Gigabit + PoE |
| V61W | 2.4-inch colour LCD · 4 SIP lines · Wi-Fi 6 + BT 5.4 · Dual Gigabit + PoE |
| V62 | V Series desk phone · Spec list on request · Confirm on quotation · SIP extension |
| V62G | 2.8-inch colour screen · 12 SIP lines · 21 DSS keys · Dual Gigabit + PoE |
| V62W | 2.8-inch colour screen · 12 SIP lines · Wi-Fi 6 + BT 5.4 · Dual Gigabit + PoE |
| V63 | 2.8-inch colour screen · 6 SIP lines · 21 DSS keys · Dual Gigabit + PoE |
| V64 | 3.5-inch colour LCD · 12 SIP lines · 21 DSS keys · Dual Gigabit + PoE |
| V65 | 4.3-inch screen · 20 SIP lines · 45 DSS keys · Wi-Fi + Bluetooth 4.2 |
| V66 | 7-inch touch screen · 20 SIP lines · 116 DSS keys · Wi-Fi 6 + Bluetooth 5.4 |
| V67 | 7-inch touch screen · 20 SIP lines · 116 DSS keys · Built-in 5 MP camera |
| X2P | 2 SIP lines · 2.8-inch colour screen · RJ9 + 3.5 mm headset · Pedal switch ready |
| X3U | 6 SIP lines · 2.8-inch colour screen · 3-way conference · Gigabit + PoE |
| X4U | 12 SIP lines · 2.8-inch + 2.4-inch · 30 DSS keys · Gigabit + PoE |
| X5U | 16 SIP lines · 3.5-inch + 2.4-inch · 30 DSS keys · 4 LED line keys |
| X6U | 20 SIP lines · 4.3-inch + 2 side screens · 60 DSS keys · 5 LED line keys |
| X7A | 7-inch touch screen · Android 9.0 · 20 SIP lines · 112 DSS keys |
| X7C | 5-inch colour screen · 20 SIP lines · 60 DSS keys · SIP hotspot |
| X210 | 4.3-inch + 2 × 3.5-inch · 20 SIP lines · 106 DSS keys · SIP hotspot |
| X210i | Paging console · 20 SIP lines · 106 DSS keys · Gooseneck microphone |
| X301 | 2 SIP lines · 2.3-inch dot-matrix · Dual megabit ports · 6-way conference |
| X301G | 2 SIP lines · 2.3-inch dot-matrix · Dual Gigabit + PoE · 6-way conference |
| X301W | 2 SIP lines · Built-in 2.4G & 5G Wi-Fi · 2.3-inch dot-matrix · 6-way conference |
| X303 | 4 SIP lines · 2.4-inch colour screen · Dual megabit ports · 6-way conference |
| X303G | 4 SIP lines · 2.4-inch colour screen · Dual Gigabit + PoE · 6-way conference |
| X303W | 4 SIP lines · Built-in 2.4G & 5G Wi-Fi · PoE · 6-way conference |
Compatibility boundaries
This model uses standard SIP and the interfaces listed in the specification table. Confirm the PBX, SIP provider or platform against those interface notes before the order; where the documentation does not state a value, the table records it as not stated rather than estimating. PoE, analog port variants, power options and card compatibility are fixed at order time.
Handover, spares and support
Extension plan, provisioning and interface language can be prepared before dispatch. Remote support continues after handover. Spare-part, warranty and service terms are confirmed in the quotation for the models and quantity ordered, so they are not printed as a single figure here.
Where it sits in the system
Frequently asked questions
Why does the X2P only have two lines?
Which headsets can it take?
Does it need a power adapter?
Does it have DSS keys?
Standards referenced
Explore Products
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X301G
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X4U
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- 12 SIP lines
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Page author: NEXVIA EngineeringPublished: Last updated: