Hotel phone · screen handset

H5W hotel phone — 3.5-inch screen with video-call reception

A guest-room phone with a 3.5-inch (480×320) colour screen, six programmable service keys and the ability to receive H.264 video calls.

3.5-inch (480×320) colour screen
Six programmable service keys
Receives video calls with H.264 video coding
Premium HD audio with G.722 and Opus
Built-in 2.4G Wi-Fi and one USB-A charging port
Call hold, redial, transfer, hotline and voice mail, with a configurable dial plan

Request a Quote Plan a System

H5W hotel phone with a 3.5-inch colour screen and six service keys

A screen with the services on it

The 3.5-inch colour screen gives the service keys a readable label and lets the phone receive video calls coded in H.264.

3.5-inch (480×320) colour screen
Six programmable service keys
Accepts incoming video calls with H.264 video coding

The materials state video reception for this phone and do not list a camera on it, so treat the video function as one-way.

The calling features a guest uses

Call hold, redial and call transfer
Hotline and voice mail
Configurable dial plan
Hotspot function — several phones share one number from the server, each keeping its own extension number

Wireless, power and charging

Built-in 2.4G Wi-Fi
PoE supported
One USB-A port for charging a guest device
Two colours: white and black

The materials state the 2.4G band for the H5W; a 5G radio is not stated for this model.

Where it fits on site

Hotel guest room

The screen shows the service key labels, and the six keys cover the hotlines the property wants.

Room that receives video calls

The phone accepts H.264 video calls, for example from a door phone or reception.

Room served by Wi-Fi

The built-in 2.4G radio is an alternative to a data outlet, with PoE also supported.

Specifications

Telephony & screen

SIP lines	2
Screen	3.5-inch (480×320) colour
Service keys	6 programmable
Video	Incoming video calls with H.264 coding
Audio	Premium HD audio, G.722 and Opus
Features	Hold, redial, transfer, hotline, voice mail, configurable dial plan

Wireless, power & interfaces

Wi-Fi	Built-in 2.4G
PoE	Supported
USB	1 × USB-A port for charging
Colours	2 — white and black

Not stated in the materials

Bluetooth	Not stated
Network port speed	Not stated
Dimensions, weight, IP rating	Not stated

iSpecifications are taken from the product documentation supplied with the range. Bluetooth, network port speed, dimensions, weight and IP rating are not stated for this model; confirm any requirement of that kind on the quotation.

Choosing between options

Model	Specifications
H2U	2 SIP lines · 10 speed-dial keys · G.722 & Opus · Integrated PoE
H3W	2 SIP lines · 6 service keys · 2.4G Wi-Fi · 1 USB-A charging port
H4W	Wi-Fi 6 dual band · G.722 & Opus · 1 USB-A charging port · Integrated PoE
H5W	2 SIP lines · 3.5-inch 480×320 screen · H.264 video receive · 6 service keys
H6W	2 SIP lines · 3.5-inch 320×480 screen · Wi-Fi 6 dual band · AP mode
H602W	6 service keys · 2.4G/5G Wi-Fi 6 · Magnetic handset · 10/100 Mbps port
H603W	2 SIP lines · Cordless handset · 6 service dials · QC3.0 charging base

Compatibility boundaries

This model uses standard SIP and the interfaces listed in the specification table. Confirm the PBX, SIP provider or platform against those interface notes before the order; where the documentation does not state a value, the table records it as not stated rather than estimating. PoE, analog port variants, power options and card compatibility are fixed at order time.

Handover, spares and support

Extension plan, provisioning and interface language can be prepared before dispatch. Remote support continues after handover. Spare-part, warranty and service terms are confirmed in the quotation for the models and quantity ordered, so they are not printed as a single figure here.

Where it sits in the system

IP PBX systems

Registers as a SIP extension and takes part in the site dial plan.

Door phones & intercom

Video calls from a door phone can be received on the room phone.

Hotel phones

Compare the screen models against the key-only handsets.

Frequently asked questions

Can the H5W make video calls?

It receives video calls with H.264 video coding. The materials state video reception and do not list a camera on the phone, so treat this as one-way video.

Does it need Wi-Fi or a cable?

Either works: 2.4G Wi-Fi is built in and PoE is supported. The materials state the 2.4G band for this model — a 5G radio is not stated.

What can the six service keys be used for?

They are programmable service keys, so the property decides what each one dials. The labels are set with the faceplate and key plan, which we confirm on the quotation.

Which colours are available?

Two: white and black.

Standards referenced

Explore Products

Planning an IP telephony project?

Send us the site type, the number of extensions or rooms and the areas to cover — we will come back with a configuration and quotation.