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IP PBX · entry series

OM20G IP PBX — all-in-one office telephone system

A one-box office telephone system with up to four analog ports and 24 SIP trunks. It is the smallest of the OM series and the only one that can dial out over a 3G/4G USB modem.

  • Up to four analog ports in one box, ordered as 4 FXS, 4 FXO or a 2+2 mix
  • 24 SIP trunks with up to 120 concurrent calls on a single trunk
  • Two 100M Ethernet ports sharing one IP address, so a PC can sit behind the PBX
  • 16 GB internal storage for recordings, voicemail, logs and voice prompts
  • Built-in OpenVPN client for reaching a SIP server on a private network
  • Supports a 3G/4G USB modem for outbound calls when the wired line fails
OM20G all-in-one IP PBX, front panel with PWR, STU, USB, WAN, PC and VOICE indicator LEDs

Analog ports, ordered the way you need them

The OM20G takes a single interface card, and the card decides what the four ports are. Order the variant that matches the lines you already have on site.

  • OM20G-4S — four FXS ports, for four analog phones or fax machines
  • OM20G-4FXO — four FXO ports, for four analog outside lines
  • OM20G-2S/2 — two FXS and two FXO, the usual choice when you keep two PSTN lines

Extension numbers start at 200. If the first port is FXO, numbering skips past it.

Keep working when the network drops

Two redundancy features set the OM20G apart from the rest of the range. It is the only model that accepts a 3G/4G USB modem, and it is one of two models with a built-in OpenVPN client.

  • USB port accepts a 3G/4G modem — the USB LED flashes green once dial-up succeeds
  • PSTN failover: an outbound call over a SIP trunk can fall back to an analog line when it times out or returns 4xx/5xx/6xx
  • OpenVPN client is intended only for connecting SIP trunks to a private network

Recording and voicemail without a server

The OM20G can record locally to its own 16 GB storage as well as to a remote recording server — the two larger models in the range record remotely only.

  • Local storage is split as 10 GB recording, 3 GB logs, 1 GB voice files, 0.8 GB other
  • When free space falls below 500 MB, recordings either overwrite the oldest day or stop, depending on the setting
  • Recording codecs are G.711 and G.729
  • Voicemail is retrieved by dialling *98 from the extension

Product gallery

OM20G rear panel: voice ports 1–4, PC, WAN, USB, CON, RST and power input

Where it fits on site

Small office, 10–30 staff

One box, two PSTN lines, analog fax and the rest on SIP desk phones.

Branch of a larger company

Registers to headquarters over a SIP trunk, with two analog lines kept as a local escape route.

Temporary or remote site

The 3G/4G USB modem keeps outbound calling alive where no wired line is available.

Specifications

Capacity

Interface cards1
Analog extensions (FXS)0 / 2 / 4 depending on variant
Analog lines (FXO)0 / 2 / 4 depending on variant
Maximum SIP trunks24
Concurrent calls per trunk120
Ring group membersUp to 40 extensions
Extension numberingStarts at 200

Interfaces & storage

Ethernet2 × 100M (PC + WAN), switched, one shared IP address
Default IPDHCP; falls back to 192.168.2.218
Internal storage16 GB
USBUSB storage device or 3G/4G modem
ConsoleCON, RJ45 to RS232 with a dedicated cable
PowerAdapter supplied with the unit

Features & management

RecordingRemote and local
Dual hot standbyNo
OpenVPN clientBuilt in
Ping diagnosticsYes
Extension status subscriptionSupported
Port captureSupported, up to 200 seconds
Initial admin passwordRandom, printed on the label on the back of the unit

iSpecifications are taken from the OM series product manual. Variant availability and final configuration are confirmed on the quotation.

Choosing between options

ModelSpecifications
OM20GUp to 4 analog ports · 24 SIP trunks · 16 GB storage · 3G/4G USB modem
OM50GUp to 12 analog ports · 62 SIP trunks · Local + remote recording · OpenVPN client
OM80EUp to 48 analog ports · 216 SIP trunks · AC 100–240 V or −48 V DC · Remote recording
OM200G4 hot-swap slots · Up to 96 analog ports · 496 SIP trunks · 2 × gigabit Ethernet
OM1000-UC1000 SIP trunks · 4 × gigabit interfaces · Dual hot standby · DID/DOD support

Compatibility boundaries

This model uses standard SIP and the interfaces listed in the specification table. Confirm the PBX, SIP provider or platform against those interface notes before the order; where the documentation does not state a value, the table records it as not stated rather than estimating. PoE, analog port variants, power options and card compatibility are fixed at order time.

Handover, spares and support

Extension plan, provisioning and interface language can be prepared before dispatch. Remote support continues after handover. Spare-part, warranty and service terms are confirmed in the quotation for the models and quantity ordered, so they are not printed as a single figure here.

Where it sits in the system

Frequently asked questions

How many phones can the OM20G run?

The manual does not state a maximum number of IP extensions, so we do not publish one. What it does state is a maximum of 24 SIP trunks and up to 120 concurrent calls per trunk. Send us your extension count and we will confirm the right model.

Can it keep working during an internet outage?

Yes, in two ways. Analog lines wired to the FXO ports keep working directly, and outbound SIP calls can be set to fall back to an analog line automatically when the trunk fails. The OM20G can also dial out through a 3G/4G USB modem.

Does it record calls?

It records to its own 16 GB storage and to a remote recording server — the only models in the range that record locally are the OM20G and OM50G. Recording codecs are G.711 and G.729.

What is the default login?

The administrator password is randomly generated and printed on the label on the back of the unit. It is not a fixed factory password, so keep the label accessible.

Standards referenced

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Planning an IP telephony project?

Send us the site type, the number of extensions or rooms and the areas to cover — we will come back with a configuration and quotation.

Send the site details

Six facts build a configuration: site type, extensions or rooms, simultaneous calls, areas to cover, existing lines and the documents you already hold. Send as many as you know — nothing has to be final before the first reply.

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Page author: NEXVIA EngineeringPublished: Last updated: