Skip to content

Contact

Tell Us About the Site

NEXVIA supplies IP PBX systems, SIP phones, hotel handsets, nurse call, intercom and public address equipment, and integrates them for the site. Send the site description, a drawing or a model list — the reply is a configuration and a quotation.

Send the site details

Six facts build a configuration: site type, extensions or rooms, simultaneous calls, areas to cover, existing lines and the documents you already hold. Send as many as you know — nothing has to be final before the first reply.

  • Reply within one working day
  • Configuration + quotation for your site
  • Your details are used only to answer this inquiry

* required

Email

sales@ipphonefactory.com

Best for specifications, drawings, model lists and anything with an attachment. This is the address the quotation comes from.

WhatsApp

+8613922702227

The quickest route for a short question or an order status update.

Address

IPPhone Office, Room 307E, Huilange BLDG, No. 273, Huangpu Blvd W, Tianhe District, Guangzhou, Guangdong 510620, China

Goods are shipped from here. Collections and visits are arranged in advance; the address is not a retail counter.

FMUSER INTERNATIONAL GROUP LIMITED · IPPhone Office, Room 307E, Huilange BLDG, No. 273, Huangpu Blvd W, Tianhe District, Guangzhou, Guangdong 510620, China

Before you write

What should I send with the inquiry?

A configuration is built from six facts. Send as many as you already know — a site description or a floor plan works as well as a completed specification, and nothing has to be final before the first reply.
  • Site type — office, hotel, hospital or clinic, school, apartment building, warehouse or campus; it changes which endpoints and which PBX family fit.
  • Extensions or rooms — how many desks, rooms or beds need a telephone. A range is fine; the exact number can be fixed once the model is chosen.
  • Simultaneous calls — how many conversations happen at the same time at peak. This is what sizes the SIP trunks, expressed in the published trunks-per-model figures.
  • Areas to cover — paging zones, entrances and gates for intercom, corridors, wards or kitchens — anything outside the desks themselves.
  • Existing lines and wiring — analog PSTN lines you intend to keep, an existing SIP provider, or a new installation. FXO ports and analog failover are chosen from this.
  • Documents you already hold — floor plans, an existing bill of materials, a tender specification or a model list. A schedule is faster than a description.

Can I work the sizes out before contacting you?

Yes — run the system planner first. It works the model, the SIP trunks and the analog ports out from your own numbers, and writes the result into the form on this page, so you do not have to type the configuration twice.

How do I avoid payment fraud?

Bank details are issued only on our proforma invoice, which comes from sales@ipphonefactory.com. If you receive different bank details from any other channel, do not pay — write to that address or send a WhatsApp message and we will confirm them. It is the most common fraud pattern in international trade and it is worth the extra minute.

Planning an IP telephony project?

Send us the site type, the number of extensions or rooms and the areas to cover — we will come back with a configuration and quotation.

Plan a SystemFAQ

Page author: NEXVIA EngineeringPublished: Last updated: