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Migration alternative · Avaya

An alternative to Avaya phone systems — what to assess and how to migrate

This page is for the point where an organisation is planning a change from an Avaya phone system and wants to know what an equivalently capable SIP-based alternative looks like in practice. It is written as a buyer assessment: what to inventory, what to decide, how existing analog handsets and cabling can be retained, how outside lines move to SIP trunks, how extension numbers are cut over and how the two systems run side by side during the change. NEXVIA supplies and integrates the equipment. No competitor model numbers, specifications or prices are published here, and nothing on this page is a claim about the other vendor.

  • Written as a migration assessment, not a product comparison — the table below lists decisions to make, not claims about another vendor
  • An equivalently capable alternative approach: standards-based SIP telephony designed around the site, with the same services — extensions, ring groups, voicemail, recording, paging
  • Analog handsets, fax machines and special lines can stay in service through the GA10 adapter and the analog ports on the IP PBX, up to 4 / 12 / 48 / 96 by model
  • Existing two-core cable can be reused: the PN1 carries network and power over a pair up to 1600 m for the network function without power, and the PN8 and PN24 switches carry 8 and 24 two-wire devices
  • A phased changeover is possible: cut over building by building or department by department and keep both dial plans answering in between
  • No Avaya model numbers, specifications or prices are published on this site, and no disparaging statement about the vendor appears here
OM50G IP PBX with analog ports, SIP trunk support and local recording

The short answer

A migration away from an Avaya system is usually decided on three questions: what has to keep working, what the outside lines become, and how the change is phased. The alternative this site offers is an equivalently capable SIP-based approach — an IP PBX from 24 to 1000 SIP trunks, standard SIP desk phones, wireless handsets, door stations and gateways, designed around the site rather than around a vendor catalogue. What is published here is the assessment: no competitor models, specifications or prices appear on this site, and the comparison that matters is the one made against your own inventory.

The parts that surprise projects are the ordinary ones. Analog handsets and fax machines can stay: the GA10 puts one analog telephone on the network with 2 SIP lines and one FXS port, and the IP PBX carries analog ports by card — up to 4, 12, 48 or 96 depending on the model. Cabling can often stay too: where a floor or a room has only a two-core pair, the PN1 carries network and power over that pair (up to 1600 m for the network function without power) and the PN8 and PN24 two-wire switches carry 8 and 24 devices with a 300 m maximum for network plus power.

The cutover itself is planned rather than hoped for. Extension numbers are recreated on the new system — numbering starts at 200 and can follow the scheme in use — with a 500-entry route table for number translation, ring groups of up to 40 members and queues of up to 20 waiting calls. Where a phone publishes several SIP accounts it can hold registrations on both systems during the transition, so the change can be phased by floor or by department while both dial plans answer. The current facts, the model list and the phasing plan are all confirmed on the quotation — commercial terms are not published on this site.

Migration decision sheet

Decision areaWhat to inventoryHow we handle it
Inventory the positions that must keep workingDesk positions, reception and operator points, door and gate lines, fax machines, alarm and lift lines, paging zones — with the extension number each one has todayWe map every position to the right endpoint: a SIP desk phone, a wireless handset, a door station, an ATA or an analog port. Numbers are recreated on the new system and the current scheme can be followed, so users keep the numbers they know.
Decide what happens to the existing handsetsAnalog handsets that can stay in service; proprietary digital handsets that depend on the system driving them; positions that only need dial toneThe GA10 keeps one analog telephone on the network with 2 SIP lines and 1 FXS port, and the IP PBX carries analog ports by card — up to 4 / 12 / 48 / 96. What a proprietary digital handset can do depends on the equipment installed, so that answer comes from the inventory rather than from a promise.
Decide how the outside lines are carriedSIP trunks from a carrier; existing analog lines kept on FXO ports; both, with analog as the fallback pathSIP trunks are supported as direct, registration and registered-by types, with TLS available on the trunk side. Analog lines kept on FXO ports act as an escape route: when a SIP trunk call times out or fails with a 4xx/5xx/6xx response, the call is routed out over the analog line instead.
Decide the dial plan and numberingExtension lengths and ranges in use, published numbers that customers dial, ring-group and pickup patterns, night service and time-of-day routingExtension numbering starts at 200 and can mirror the existing scheme; a 500-entry route table handles number translation and directed routing; ring groups take up to 40 members with sequential, rotating or simultaneous distribution; queues hold up to 20 waiting calls; auto attendant with time-of-day routing covers the main number.
Decide what happens to the cablingDesks with a working data outlet and PoE switch port; buildings where cable cannot be replaced; wall and corridor positions with one old pairWhere cable stays: the PN1 carries network and power over a two-core pair, the PN8 and PN24 carry 8 and 24 two-wire devices at up to 300 m for network plus power, and X303-2 Wire and H1-2 Wire are the desk and room endpoints on that pair. Where a data outlet exists, a PoE phone needs one cable and nothing else.
Decide how the changeover runsA single cutover window or a phased change; who answers calls while switches happen; how the old and new systems share the outside numbersPhased changeovers are planned around registration, not downtime: a phone that publishes several SIP accounts can hold registrations on both systems while its block is moved, and the old system keeps answering until its last position has changed. Binding published numbers to extensions or groups is supported for the cutover.
Keep the special services on the same planFax lines, door-entry and gate-entry handsets, overhead speaker lines, alarm diallers, operator or attendant positionsFax runs as T.38 or G.711 pass-through on an FXS port; door stations register as SIP endpoints with relays for release; existing speaker lines are driven from the PA2S or PA3 paging gateways at 10–30 W mono output; operator positions use consoles with 60 to 116 DSS keys.

The rows below are decisions and options, not claims about another vendor: this site publishes no competitor model numbers, specifications or prices.

Other migration pages

What an alternative to Avaya means on this page

It means an equivalently capable alternative approach, not a knockout comparison. The services an organisation expects from a business phone system — extensions and dial tone, ring groups and pickup, voicemail, auto attendant, call recording, paging, door entry — are reproduced on a standards-based SIP system assembled from the OM series IP PBX, SIP desk phones, wireless handsets, door stations and gateways.

Two things deliberately do not appear on this page: competitor model numbers, specifications or prices, and any judgement about the other vendor. This site publishes no data about Avaya equipment. The assessment is built from your inventory and your requirements, and where a fact about the installed equipment matters, it is confirmed between us rather than assumed on a web page.

  • The comparison that matters is against your own extension list, not against a vendor brochure
  • Standard SIP is the interoperability basis: extensions register over SIP with TLS and SRTP options, DTMF as RFC2833, in-band or SIP INFO, and codecs covering G.711, G.729A, G.722 and G.722.2
  • The platform size is chosen from the count: 24 SIP trunks on the OM20G through 1000 on the OM1000-UC, with analog ports from none to 96
  • Nothing about the existing vendor is disparaged, and no statement about their equipment is made on their behalf

If your assessment needs a fact we do not hold about the existing installation, we will say so — and confirm it with you instead of filling the gap.

The migration path, step by step

Phased in this order, a changeover stays understandable for the people answering the phones. The sequence below is the one we use to plan the project; the numbers in it are the published figures.

  • 1. Inventory. Every position, its number, its device type and its cable — desks, reception, door and gate lines, fax, alarm, paging. The inventory decides the endpoint list.
  • 2. Keep the analog estate working. Analog handsets stay through the GA10 (2 SIP lines, 1 FXS port) and the analog ports on the IP PBX, up to 4 / 12 / 48 / 96 by model; fax runs as T.38 or G.711 pass-through.
  • 3. Settle the wiring. Where a data outlet and a PoE port exist, one cable does the desk. Where only a two-core pair exists, the PN1 carries network and power over it (up to 1600 m for the network function without power) and the PN8 and PN24 carry 8 and 24 two-wire devices; X303-2 Wire and H1-2 Wire are the desk and room endpoints.
  • 4. Move the outside lines. SIP trunks are configured as direct, registration or registered-by, with TLS on the trunk; analog lines can stay on FXO ports as the escape path when a SIP trunk call times out or returns 4xx/5xx/6xx.
  • 5. Rebuild the dial plan. Numbering starts at 200 and can follow the existing scheme; the route table holds 500 entries for translation and directed routing; ring groups take up to 40 members; queues hold up to 20 waiting calls; time-of-day routing covers nights and holidays.
  • 6. Phase the cutover. Move a floor, a building or a department at a time. A phone with several SIP accounts can hold registrations on both systems while its block is being moved, and the old system keeps answering until the last position changes.
  • 7. Bring the special services across. Door stations register as SIP endpoints with release relays, speaker lines move to the PA2S or PA3 gateways, and the operator position gets the key field it needs — up to 116 DSS keys on the console models.
  • 8. Confirm the current facts in writing. Trunk counts, port cards, firmware positions and the model list are all confirmed on the quotation, against your inventory.

What usually stays, and what it needs

This is the practical core of a migration: most of what is on site can be reused, and each item has a published figure behind it. The table is generic to the change; none of it is a statement about any vendor equipment.

Reuse assessment for a changeover to a SIP system, with the published figures

Existing elementCan it stay?What it needs
Analog telephones and fax machinesYes, as extensions on the new systemA GA10 per analog telephone (2 SIP lines, 1 FXS port), or an FXS port on the PBX card — up to 4 / 12 / 48 / 96 ports by model. Fax: T.38 or G.711 pass-through
Analog outside linesYes — often worth keepingAn FXO port on the IP PBX, used as the escape route when a SIP trunk call times out or fails with 4xx/5xx/6xx
Two-core cabling to a floor, room or wall positionOften yesPN1 converter (network and power over the pair, up to 1600 m for network without power), PN8 or PN24 switches (8 / 24 devices, 300 m maximum for network plus power), with X303-2 Wire and H1-2 Wire as endpoints
Data cabling and PoE switch portsYesStandard PoE desk phones: integrated PoE is published on the X303P/G/W, X301P/G and across the XU and X series, so a desk needs one cable
Overhead speaker lines and paging zonesYesPA2S or PA3 paging gateway: 10–30 W mono output adapting to the input voltage, with a line output for an external active speaker
Door, gate and service entrancesReplaced or integratedSIP door stations and indoor stations with relays for release; they register on the same dial plan as the desk phones
Desk handsetsReplaced by SIP phonesPublished line counts decide the model: 2 lines (X301 group), 4 (X303 group), 6 (X3U), 12 (X4U), 16 (X5U), 20 (X7, X7C, X210), with key fields from 30 to 116 DSS keys

Proprietary digital handsets are tied to the system that drives them. Whether any can be reused is a question about the installed equipment, so it is answered from the inventory — not assumed here.

What this site does not publish

This site does not publish competitor model numbers, competitor specifications or competitor prices, and it does not carry comparative claims about another vendor. A comparison table filled with second-hand data would be worse than none, so the table on this page lists the decisions a migration forces and the published figures of the equipment we supply.

Where a project needs a fact about the installed system, the honest route is the inventory: take the extension list, the handset types, the line types and the cabling, and the assessment is made against that. Anything we cannot verify is confirmed with you in writing rather than asserted on a page.

  • No competitor models, specifications or prices — none are held, so none are printed
  • No disparaging statement about any vendor is made or implied anywhere on this site
  • The trademark notice below names the relationship plainly: NEXVIA is not affiliated with, endorsed by or sponsored by the vendors named
  • Everything we do state — capacities, ports, codecs, wiring distances — is carried from the published manufacturer figures and confirmed on the quotation

Frequently asked questions

Do you publish a comparison between your system and an Avaya system?

No. This site holds no Avaya model data, specifications or prices, so none are published and no comparative claim is made. What this page gives you is a migration assessment: the decisions a change forces, the options for each one, and the published figures of the equipment NEXVIA supplies and integrates. The comparison that decides a project is the one made against your own inventory and requirements.

Can we keep our existing Avaya handsets?

That depends on what is installed, and the honest answer comes from the inventory rather than from this page. Analog handsets can certainly stay in service — a GA10 puts one analog telephone on the network with 2 SIP lines and 1 FXS port, and the IP PBX carries analog ports by card, up to 4 / 12 / 48 / 96 depending on the model. Proprietary digital handsets are tied to the system that drives them; send us the handset types and counts and we will tell you plainly what can be reused and what needs replacing.

How do the outside lines and published numbers move across?

Two parts. The lines: SIP trunks are configured as direct, registration or registered-by types with TLS available on the trunk, and any analog lines kept on FXO ports act as the escape route if a SIP trunk call times out or returns a 4xx/5xx/6xx response. The numbers: extension numbering on the new system starts at 200 and can follow your existing scheme, with a 500-entry route table for translation, and published numbers are bound through DID/DOD so a dialled number lands on the right extension or group. Number portability itself is a carrier process, coordinated with the carrier.

Can the old and new systems run at the same time?

Yes, and that is how a phased changeover is normally run. A phone that publishes several SIP accounts can hold registrations on both systems while its block is being moved, so a floor, a building or a department can be cut over at a time while both dial plans answer. The old system keeps serving positions until its last extension has changed. Tell us the models and the two systems and we will confirm the registration arrangement per model before the plan depends on it.

What happens to fax machines, door phones and overhead paging?

They stay on the same plan. Fax runs as T.38 or G.711 pass-through on an FXS port. Door and gate positions become SIP stations with relays for release, registered like any extension; existing overhead speaker lines are driven from the PA2S or PA3 paging gateways at 10–30 W mono output. Analog alarm or lift lines are assessed from the inventory, since what they need depends on the device and the line.

How is a changeover scheduled?

Per site, and agreed with the project rather than published here. A single building can often be cut over in one window; an estate is phased by building, floor or department so that no group is without service. Commercial terms and dates are not published on this site — send the site type, the extension count, the line types and the areas to cover, and the reply comes back with a configuration, a phasing outline and a quotation.

Relationship and trademark notice

NEXVIA manufactures its own range of IP telephony equipment — PBX systems, SIP phones, hotel handsets, nurse call, intercom and public address — and integrates it for the site: design, manufacture, supply, commissioning and after-sales support.

This page is a migration assessment written from public, verifiable information: the published figures of the equipment NEXVIA supplies. It publishes no competitor model numbers, specifications or prices, and it makes no comparative or disparaging claim about another vendor. What to assess is decided by your own inventory and requirements.

All trademarks named on this page — including Avaya, Cisco, Mitel and NEC — are the property of their respective owners. NEXVIA is not affiliated with, endorsed by or sponsored by those vendors. A vendor name is used only to identify the system a buyer may be planning to change from; it is not a statement about that vendor's products.

avaya alternative · avaya replacement · migrate from avaya · avaya phone system replacement · avaya to sip

Page author: NEXVIA EngineeringPublished:Last updated:

Covers: avaya alternative · avaya replacement · migrate from avaya · avaya phone system replacement · avaya to sip

Equipment on this page is supplied and integrated by NEXVIA; no competitor specifications or prices are published on this site.

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