Wireless · Wi-Fi handset
W620W portable Wi-Fi phone — 3000 mAh battery and video preview
A portable enterprise Wi-Fi handset with a 3000 mAh battery, H.264 video decoding for real-time preview, dual microphones and dual-band Wi-Fi 6 roaming.
- 3000 mAh battery, quoted at up to 13 hours of talk time and 240 hours of standby
- H.264 VGA video decoding with a real-time video preview
- Dual-band Wi-Fi 6 (2.4G and 5G) with seamless roaming
- HD noise-reduction audio from a dual-microphone design
- Sixteen DSS keys plus one programmable key and one PTT key
- Drop-safe from 1.8 m with a sturdy belt clip and incoming-call vibration

Video preview in a handset
The W620W is the handset in this range that shows video. It supports H.264 VGA video decoding with a real-time video preview on the 2.4-inch screen.
- 2.4-inch 240×320 colour screen with an intuitive interface
- H.264 VGA video decoding
- Real-time video preview
In the residential intercom materials the W620W is the indoor handset of a video intercom kit, working with a door phone and a mobile app.
Roaming and audio
- Built-in dual-band Wi-Fi 6, 2.4GHz and 5GHz, with seamless roaming
- Bluetooth 5.0
- HD noise-reduction audio with a dual-microphone design
- Incoming-call vibration and a sturdy belt clip
Battery, keys and conference
- 3000 mAh battery: up to 13 hours talk / 240 hours standby, quoted as lab data
- Sixteen DSS keys, one programmable key and one PTT key
- Supports six-party conferencing
- Drop-safe from 1.8 m
- Operating temperature 0 °C to 45 °C
Where it fits on site
Long shifts away from a desk
The 3000 mAh battery is quoted at up to 13 hours of talk time between charges.
Video intercom answering
In the residential intercom materials this handset is paired with a door phone and a mobile app as an indoor answering point.
Noisy sites
The dual-microphone noise-reduction design and vibration alert suit a loud floor.
Specifications
Telephony & screen
| Type | Portable enterprise Wi-Fi IP phone |
|---|---|
| Screen | 2.4-inch, 240×320 colour |
| Video | H.264 VGA video decoding, real-time video preview |
| DSS keys | 16, plus 1 programmable key and 1 PTT key |
| Conference | Six-party conferencing |
| Audio | HD noise-reduction audio, dual-microphone design |
Radio, battery & build
| Wi-Fi | Built-in dual-band Wi-Fi 6 (2.4GHz / 5GHz) with seamless roaming |
|---|---|
| Bluetooth | Built-in 5.0 |
| Battery | 3000 mAh |
| Talk time | Up to 13 hours, quoted as lab data |
| Standby | Up to 240 hours, quoted as lab data |
| Build | Belt clip, vibration alert, drop-safe from 1.8 m |
| Operating temperature | 0 °C to 45 °C |
Not stated in the materials
| SIP lines | Not stated |
|---|---|
| IP rating | Not stated |
| Dimensions, weight | Not stated |
iSpecifications are taken from the product documentation supplied with the range. The battery figures are quoted as lab data. SIP line count, IP rating, dimensions and weight are not stated for this model.
Choosing between options
| Model | Specifications |
|---|---|
| W610D | 2-inch 240×320 screen · 16 DSS keys + side key · 8 h talk / 160 h standby · Bluetooth 5.0 |
| W611W | IP67 rated · Wi-Fi 6 dual band · 9 h talk / 200 h standby · 16 DSS keys + PTT |
| W620W | 3000 mAh battery · Wi-Fi 6 dual band · H.264 VGA video · 6-party conferencing |
| W710H | 30 handsets per base · 16 calls per base · 300 handsets per system · PoE |
| W712 | UHF 400–470 MHz · SIP standard protocol · 1 radio + 1 SIP call · PoE (at) / DC 12 V |
Compatibility boundaries
This model uses standard SIP and the interfaces listed in the specification table. Confirm the PBX, SIP provider or platform against those interface notes before the order; where the documentation does not state a value, the table records it as not stated rather than estimating. PoE, analog port variants, power options and card compatibility are fixed at order time.
Handover, spares and support
Extension plan, provisioning and interface language can be prepared before dispatch. Remote support continues after handover. Spare-part, warranty and service terms are confirmed in the quotation for the models and quantity ordered, so they are not printed as a single figure here.
Where it sits in the system
Frequently asked questions
How long does the W620W battery last?
Can it show video?
Does it roam between access points?
What can the keys do?
Standards referenced
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Page author: NEXVIA EngineeringPublished: Last updated:

